Privacy Notice
This Privacy Noticeforms part of the Terms of Use relating to the use of Davita’s website www.davita.sa(“Davita Website”). It explains how the provider of this webpage, DaVita Care Saudi Arabia Limited, NCCI Building, North Tower, M Level, King Fahad Road, Riyadh 12211 Saudi Arabia,(hereinafter as: DaVita or Company), collects, processes and/or uses personal data on the Internet. Your privacy is very important to DaVita. We understand that health is a personal, private subject, and we want you to feel comfortable visiting our websites and using our services. This Privacy Noticeinforms you about what personal information we collect via the Internet and how we handle it.
What is Personal Data?
Personal datameans any information relating to an identified or identifiable living person; an identifiable living person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.
Personal Information We Collect About You &How We Use It
We collect personal information about you, such as your name, e-mail address, only if you submit that information when contacting us for feedback. We process your personal data for purposes resulting from the subject of communication. We use your personal data to respond to your questions and provide you with the specific services you select. This processing is based on your consent - expressed by providing data during contact or is necessary for providing our services, or is necessary to comply with our legal obligations or is in our legitimate interests, as long as these are not overridden by your privacy rights.
Moreover, in certain cases, the processing of your data may be necessary to pursue our legitimate business interests in ensuring IT and information security (including monitoring of correspondence and activity of the Company’s employees), as well as risk management and internal control of the Company, internal reporting within the Company and DaVita Group, and if applicable, for possible pursue and defence against claims by the Company.
Personal data will be stored for period of corresponding or for the period of performing actions resulting from the subject of correspondence (i.e. performance of a contract, organization of events). In the remaining scope, the data will be stored for a period required by law provisions and for the period in which eventual claims against the Company may be pursued.
Providing personal data is voluntary and is not a contractual or statutory requirement (except for data necessary to conclude a contract as a result of correspondence or necessary to perform the abovementioned statutory obligations). In specific cases, providing personal data might be necessary to pursue purposes resulting from the Company's legitimate interests indicated therein.
Your personal data will not be used for profiling you or for automated decision-making in relation to you.
Vendor, Payer & Commercial Engagement Partners
If you are our vendor, payer or other commercial partner - to obtain information on the processing of your personal data for purposes other than electronic communication, please refer to the relevant privacy notice on our webpage, found here.
Job Candidates
Use of Our Webpage
If you visit our webpage for informational purposes, without otherwise providing us with personal information, we may automatically collect additional information about you. For example, every time you access our webpage, your browser automatically sends us the IP address assigned to your computer. Without the IP address, it is not possible for you to communicate with your browser and thus display our webpage. In addition, we or third parties on our webpageuse cookie technologies and pixels, which have different functions and may also capture information about your IP address, your navigation of the site and the dates of access. We explain their functions and how you can disable cookies in the “Manage Cookies” section at the bottom of our webpage.
We only use automatically captured information in order to make our webpage operate efficiently and offer you our services effectively.
We require the automatically collected personal data for the effective provision of our webpage, as well as for our legitimate interest in ensuring the stability and security of the webpage.
Transfer to Third Parties
We only transfer your personal data to third parties for the purposes set out below:
The third parties with whom we may share your personal data include:
Other disclosures we may make
We will disclose your personal information to third parties:
Transfer to Third Party Countries
Within the scope mentioned above, it is possible that we may transfer your personal information outside of the Kingdom to other countries (including non-EEA countries) that may have different privacy standards than yours. However, when transferring your personal information to such countries, we have established appropriate guarantees to ensure your information is protected. For more information, you may contact us on the details below.
Links to Third Party Websites
Some of our websites provide links to third party websites. DaVita cannot guarantee that such websites are subject to the same policies or standards as the DaVita websites. If you visit any third-party website, this Privacy Noticewill not apply. Please consult the privacy policy of each site you visit.
In addition, our websites partially contain embedded third-party content. In order to display this content, it is technically necessary that your IP address is transmitted to the respective third party. We endeavour to use only content whose respective providers use the IP address only for the delivery of this content. However, we do not have any influence on these third-party providers using your IP address e.g. for statistical purposes. As far as we know, we will inform users of such proceedings.
Cookies and Other Information We Collect
We use cookies to improve your experience when using our websites. Cookies are small files that your Internet browser stores on your terminal and which help us to make our websites more usable for you. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
DaVita enables users to set their cookie preferences using our preference center which can be located under the manage cookie section at the bottom of our web page. The use of cookies may vary according to the DaVita website you visit. The following categories of cookies are used on our websites:
Most internet browsers also provide instructions on how to disable cookies on your device and offer guidance on how to manage cookies in their respective help sections.
Third Party Cookies
DaVita uses thirdparty cookies – which are cookies from a domain different than the domain of the website you are visiting – which may be used for advertising or marketing purposes. DaVita also uses analytics tools such as Google Analytics to help understand use of our websites. You can disable such targeting cookies by using our preference centeravailable in the manage cookies section at the bottom of our web page.
How We Protect Your Personal Information
We use secure socket layer technology to encrypt your personal information, when you enter personal information using the forms on our webpage. This technology protects your personal information as it is being transmitted over the Internet from your computer to our servers. To protect our server environment, we maintain an ongoing risk management program and use adequate industry standard practices and technologies to ensure your information is well-secured.
E-mails you Send to DaVita
This Privacy Noticedoes apply to content or information that you send us by e-mail. Please note that the DaVita website and e-mail correspondence is for informational purposes only and is not intended to be a substitute for medical advice from a physician. Please contact your physician if you need a diagnosis or for treatments or further information regarding your specific condition.
Retention Periods
Unless specified in this Notice, we will store your personal information only for as long as necessary and/or as required by law and in accordance with our retention schedule and policy. For further information, you may contact us on the details below.
How to Contact Us for Questions and Complaints
If you have a question about this PrivacyNotice, want to request information, or wish to make a complaint about an infringement of your privacy you may contact us on the details below.
Email: feedback@davita.com
Post: DaVita HQ KSA, Wahit Grunada, A4 complex, 10th floor Eastern Ring Branch Rd, Ghirnatah, Riyadh 13241, KSA
Changes to this Privacy Notice
We reserve the right to change this Privacy Notice as we update our website. Please visit this webpage regularly and have a look at the current Privacy Notice. This PrivacyNotice was last updated on September 2020.
